✅ Refund Eligibility

Refunds for the sign-up fee will be considered only under the following circumstances: 1️⃣ Failure to Provide Leads If The American Leads fails to deliver any leads within 120 days from the execution date of the Referral Agreement. 2️⃣ Non-Exclusivity of Leads If a lead provided lacks primary exclusivity and has been shared with other agents or brokers within our network. 3️⃣ Lead's Reluctance to Engage If the assigned lead(s) demonstrate an unwillingness to engage in business activities within 9 months from the date of assignment. 4️⃣ Pre-existing Contract If the lead provided is already under contract with the agent or broker at the time of assignment. 5️⃣ Outside Preferred Location If leads originate from ZIP codes or areas outside the client’s selected preferred location, such leads are considered part of the monthly allocation and are not eligible for refund or replacement.